We will only use the information that we collect about you lawfully and in accordance with the EU General Data Protection Regulation 2018. In the interests of transparency, and under the terms of GDPR legislation, we are required to clearly and concisely explain to you how we will treat any personal and/or private data collected from you.
Who we are
By continuing to use the site, you consent to the collection, storage, use, transfer and disclosure of your information as described in this policy. This is version 1.0 – any amendments to this policy will be posted here and will take effect immediately. We therefore encourage you to check this page regularly to ensure you are up to date with the latest version of the policy.
Information we collect from you
We collect information from you:
1. When you provide us with information, such as when you complete a form, request our services, or otherwise share personal details with us. This data might include your name, job title, contact details, email address, etc.
2. From your usage of the site (for website traffic analysis purposes). This information will include data about your device, such as the IP address, operating system and browser. This tracking of site usage includes the use of ‘cookies’.
You can refuse to accept cookies in your browser settings, however this may affect your experience of using our site, and some pages and services may become unavailable to you. For further information about cookies, how they are used, and how to disable them, please visit All About Cookies.
Keeping you informed
From time to time, we would like to get in touch with you by e-mail to share news and information about upcoming events and updates to our products and services which we believe would be of interest to you. If you would prefer not to receive these updates, simply select this option when completing our newsletter sign-up or enquiry forms throughout the site, or email us at any time to request removal. Please note if you choose not to opt-in, we will be unable to inform you about additional products and services that may be of value to you.
Spotler Email Marketing
Over the last 5 years, we’ve built up a sizeable mailing list, collecting emails (lawfully) through a variety of methods. We use Spotler – an email marketing automation system – to manage and store this data, and to send out occasional marketing emails to our database.
In preparation for GDPR, we’ve re-requested consent from those who hadn’t already explicitly opted in to receive these kinds of communications. If you have previously given your consent to receive such emails, you may choose to opt-out at any time by clicking the relevant link included in emails sent to you.
Third party sites
In order to provide a useful and informative user experience, we sometimes provide links to other websites operated by third parties. Please note that we have no control over how third parties might choose to collect, use or share information collected from you, and we assume no responsibility for the information gathering practices of these sites. We therefore highly recommend that you thoroughly review the privacy policies of any third party sites you access from this website, and encourage you to take great care when sharing any personal information with them.
Disclosure of your information
If you think there is a problem with the way we have handled your data then please be aware you have the right to raise a complaint with the ICO. We would appreciate if you raised the issue with us first, but if you would prefer to go directly to the ICO, please visit: https://ico.org.uk/.